Abba San Sebastián Hotel

Well located, well maintained, impeccable service. The breakfast was great. European buffet. Good selection of local fare breakfast items with fresh orange juice and others to accompany. We were always close to closing and they were very accommodating. The room was elegant and comfortable with good AC, and daily housekeeping service. Rooftop bar was outstanding with clear view over river, bridges and to the ocean. Pre-dinner drinks are a must! But what stood out the most was the service. They really looked out for us, were helpful, and accommodating. Very friendly and pleasant!

Uncertain about the price after booking an 'economy' double room for single use, I was stunned that the room was so comfy - and more than adequate both in size and facilities. It certainly exceeded my expectations: a comfortable double bed; a huge bathroom; and a desk with coffee machine. Breakfast, served in the restaurant downstairs, was good. The view from my bedroom window was uninspiring, but this hardly mattered. Abba San Sebastián is a lovely hotel, with a roof terrace / bar giving great views down the river and out to the sea, allowing drinks before an evening meal in the town. (It was a pity it was closed for much of my stay. though this was due to poor weather.) Positioned by the river, access to the bus and main train station is easy and minutes away from the hotel. There is sometimes efficiency by staff, but here there was excellence, where individual staff members offered advice and suggestions. Particular mention should be made of June - who gave me such a warm welcome; of Thomas - who was so helpful, ordering me a bus ticket to Bilbao, saving me the trouble of queuing at the bus station; as well as of Ellie, serving in the often busy bar. Everyone, though, was kindness itself. Each one deserves credit.

Good location. Comfortable room. Garden view - these are windows towards the river and tree alleys under the windows. If the window is open and there is a smoker at the entrance... but it is quite quiet and green. Two exits on both sides of the building. The reception is below street level, but there is a luggage elevator from the main entrance. There is also an elevator to the floors. The bathroom doors are automated. Good internet.

The facilities were excellent, we didn't need to bring anything with us, the hotel had it covered. The room included a good hair dryer, iron and ironing board, body lotion, shampoo, bath robes, slippers and much more. Our room was cleaned every day. The location was a ten minute walk to the beach and old town

The hotel's location is perfect for exploring the old town, which is an easy walk across the river, and all the beaches nearby. We arrived after a long journey not long before the hotel restaurant closed for the evening, yet staff greeted us warmly and provided us with a delicious leisurely dinner. We enjoyed our spacious comfortable room and appreciated the friendly staff who answered our questions and recommended cafes and sights for us to explore.